ARC Group, LLC DBA Always Reliable Care (ARC) values its users' privacy. This Privacy
Policy ("Policy") will help you understand how we collect and use personal information from
those who visit our website or make use of our online facilities and services, and what we will
and will not do with the information we collect. Our Policy has been designed and created to
assure those affiliated with ARC Group, LLC DBA Always Reliable Care of our commitment
and realization of our obligation not only to meet, but to exceed, most existing privacy
standards.
We reserve the right to make changes to this Policy at any given time. If you have not
registered with us and want to make sure that you are up to date with the latest changes, we
advise you to frequently visit this page. If you are a registered user, we will notify you via
email of any changes or updates made to this Policy. If at any point in time ARC Group, LLC
DBA Always Reliable Care decides to make use of any personally identifiable information on
file, in a manner vastly different from that which was stated when this information was
initially collected, the user or users shall be promptly notified by email. Users at that time shall
have the option as to whether to permit the use of their information in this separate manner.
This Policy applies to ARC Group, LLC DBA Always Reliable Care, and it governs any and
all data collection and usage by us. Through the use of https://alwaysreliablecare.com, you are
therefore consenting to the data collection procedures expressed in this Policy.
Please note that this Policy does not govern the collection and use of information by
companies that ARC Group, LLC DBA Always Reliable Care does not control, nor by
individuals not employed or managed by us. If you visit a website that we mention or link to,
be sure to review its privacy policy before providing the site with information. It is highly
recommended and suggested that you review the privacy policies and conditions of any
website you choose to use or frequent to better understand the way in which websites garner,
make use of and share the information collected.
Specifically, this Policy will inform you of the following:
1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.
It is always up to you whether to disclose personally identifiable information to us, although if
you elect not to do so, we reserve the right not to register you as a user or provide you with
any products or services. This website collects various types of information, such as:
● Voluntarily provided information which may include your name, address, email
address, billing and/or credit card information etc. which may be used when you
purchase products and/or services and to deliver the services you have requested.
● Information automatically collected when visiting our website, which may include
cookies, third party tracking technologies and server logs.
In addition, ARC Group, LLC DBA Always Reliable Care may have the occasion to collect
non-personal anonymous demographic information, such as age, gender, household income,
political affiliation, race and religion, as well as the type of browser you are using, IP address,
or type of operating system, which will assist us in providing and maintaining superior quality
service.
ARC Group, LLC DBA Always Reliable Care may also deem it necessary, from time to time,
to follow websites that our users may frequent to gleam what types of services and products
may be the most popular to customers or the general public.
Please rest assured that this site will only collect personal information that you knowingly and
willingly provide to us by way of surveys, completed membership forms, and emails. It is the
intent of this site to use personal information only for the purpose for which it was requested,
and any additional uses specifically provided for in this Policy.
We are collecting your data for several reasons:
● To better understand your needs and provide you with the services you have requested;
● To fulfill our legitimate interest in improving our services and products;
● To send you promotional emails containing information we think you may like when
we have your consent to do so;
● To contact you to fill out surveys or participate in other types of market research, when
we have your consent to do so;
● To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time
we retain said information will be determined based upon the following criteria: the length of
time your personal information remains relevant; the length of time it is reasonable to keep
records to demonstrate that we have fulfilled our duties and obligations; any limitation periods
within which claims might be made; any retention periods prescribed by law or recommended
by regulators, professional bodies or associations; the type of contract we have with you, the
existence of your consent, and our legitimate interest in keeping such information as stated in
this Policy.
ARC Group, LLC DBA Always Reliable Care does not now, nor will it in the future, sell, rent
or lease any of its customer lists and/or names to any third parties.
ARC Group, LLC DBA Always Reliable Care may collect and may make use of personal
information to assist in the operation of our website and to ensure delivery of the services you
need and request. At times, we may find it necessary to use personally identifiable information
as a means to keep you informed of other possible products and/or services that may be
available to you from https://alwaysreliablecare.com
ARC Group, LLC DBA Always Reliable Care may also be in contact with you with regards to
completing surveys and/or research questionnaires related to your opinion of current,
potential, or future services that may be offered.
ARC Group, LLC DBA Always Reliable Care uses various third-party social media features
including but not limited to Facebook, X, Instagram, YouTube, LinkedIn, TikTok, Pinterest,
Yelp and other interactive programs. These may collect your IP address and require cookies to
work properly. These services are governed by the privacy policies of the providers and are
not within ARC Group, LLC DBA Always Reliable Care's control.
ARC Group, LLC DBA Always Reliable Care may not use or disclose the information
provided by you except under the following circumstances:
● as necessary to provide services or products you have ordered;
● in other ways described in this Policy or to which you have otherwise consented;
● in the aggregate with other information in such a way so that your identity cannot
reasonably be determined;
● as required by law, or in response to a subpoena or search warrant;
● to outside auditors who have agreed to keep the information confidential;
● as necessary to enforce the Terms of Service on our website;
● as necessary to maintain, safeguard and preserve all the rights and property of ARC
Group, LLC DBA Always Reliable Care.
Please use the following wording for your web forms, place it right above the "Send" button, and add a checkbox next to it to make it optional to opt-in for SMS:
"By checking the box, and submitting this form, you consent to receive SMS text messages regarding, but not limited to appointment reminders, shift confirmations, follow-ups, or paperwork notices from ARC Group, LLC DBA Always Reliable Care. Message frequency may vary. Message and data rates may apply. You can reply STOP to opt out of further messaging or HELP for assistance, or call (844) 944-4272.. Please see our Privacy Policy alwaysreliablecare.com/privacy-policy and Terms and Conditions at alwaysreliablecare.com/terms-of-service."
ARC Group, LLC DBA Always Reliable Care greatly respects your privacy. We do maintain
and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts,
security breaches, account issues, and/or changes in ARC Group, LLC DBA Always Reliable
Care products and services, or changes to this Policy). In certain circumstances, we may use
our website, newspapers, or other public means to post a notice.
ARC Group, LLC DBA Always Reliable Care's website is not directed to, and does not
knowingly collect personal identifiable information from, children under the age of thirteen
(13). If it is determined that such information has been inadvertently collected on anyone
under the age of thirteen (13), we shall immediately take the necessary steps to ensure that
such information is deleted from our system's database, or in the alternative, that verifiable
parental consent is obtained for the use and storage of such information. Anyone under the age
of thirteen (13) must seek and obtain parent or guardian permission to use this website.
All users and visitors to our website have the option to discontinue receiving communications
from us by way of email or newsletters. To discontinue or unsubscribe from our website please
send an email that you wish to unsubscribe to unsubscribe@alwaysreliablecare.com. If you
wish to unsubscribe or opt-out from any third-party websites, you must go to that specific
website to unsubscribe or opt-out. ARC Group, LLC DBA Always Reliable Care will continue
to adhere to this Policy with respect to any personal information previously collected.
Our website does contain links to affiliate and other websites. ARC Group, LLC DBA Always
Reliable Care does not claim nor accept responsibility for any privacy policies, practices and/
or procedures of other websites. Therefore, we encourage all users and visitors to be aware
when they leave our website and to read the privacy statements of every website that collects
personally identifiable information. This Policy applies only and solely to the information
collected by our website.
ARC Group, LLC DBA Always Reliable Care's operations are located primarily in the United
States. If you provide information to us, the information will be transferred out of the
European Union (EU) and sent to the United States. (The adequacy decision on the EU-US
Privacy became operational on August 1, 2016. This framework protects the fundamental
rights of anyone in the EU whose personal data is transferred to the United States for
commercial purposes. It allows the free transfer of data to companies that are certified in the
US under the Privacy Shield.) By providing personal information to us, you are consenting to
its storage and use as described in this Policy.
ARC Group, LLC DBA Always Reliable Care takes precautions to protect your information.
When you submit sensitive information via the website, your information is protected both
online and offline. Wherever we collect sensitive information (e.g. credit card information),
that information is encrypted and transmitted to us in a secure way. You can verify this by
looking for a lock icon in the address bar and looking for "https" at the beginning of the
address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect
your information offline. Only employees who need the information to perform a specific job
(for example, billing or customer service) are granted access to personally identifiable
information. The computers and servers in which we store personally identifiable information
are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized
access, disclosure or modification of the user's personal information under our control.
The Company also uses Secure Socket Layer (SSL) for authentication and private
communications to build users' trust and confidence in the internet and website use by
providing simple and secure access and communication of credit card and personal
information.
By using this website, you are hereby accepting the terms and conditions stipulated within this
Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then
you should refrain from further use of our sites. In addition, your continued use of our website
following proper notification or the posting of any updates or changes to our terms and
conditions, shall mean that you agree and accept such changes.
If you have any questions or concerns regarding this Privacy Policy as it relates to our website,
please feel free to contact us at the following email, telephone number or mailing address:
Email: legal@alwaysreliablecare.com
Telephone Number: (844) 944-4272
Mailing Address:
ARC Group, LLC DBA Always Reliable Care
40600 Ann Arbor Rd E Ste 200
Plymouth, Michigan
48170
The CCPA is a collection of privacy laws enacted by the California legislature which is meant to protect Californians' personal data from being sold or used without their consent. The requirements of the CCPA apply to, among others, businesses that (i) have a gross annual revenue of at least $25 million dollars; or (ii) buys, receives, or sells personal information of 50,000 or more Californian consumers, households or devices; or (iii) derives 50% or more of its revenue from the sale of
personal information. If your business meets these requirements or is otherwise based out of California, you must comply with the requirements of the CCPA or risk facing fines, sanctions and civil penalties. For more
information about CCPA and its requirements please visit https://leginfo.legislature.ca.gov/faces/
billTextClient.xhtml?bill_id=201720180AB375. Please note that the CCPA is scheduled to be updated by January
2023 with new requirements and definitions so please be sure to check those regulations periodically to make
sure your Privacy Policy is up to date. FormSwift and its subsidiaries are in no way responsible for determining
whether or not your company is in fact compliant with the CCPA or any other privacy regulations, and takes no
responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in
relation to any compliance issues.
Always Reliable Care
Copyright © 2025 Always Reliable Care - All Rights Reserved.
ARC Group, LLC DBA Always Reliable Care
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