About Always Reliable Care
Our Name is Our Mission
At Always Reliable Care, our name reflects our mission. We are Michigan’s trusted statewide provider of in-home care, senior care, disability support, and community-based Medicaid services.
We proudly serve families and Medicaid members in all 83 Michigan counties with dependable in-home support. In Southeast Michigan, we also provide non-emergency medical transportation (NEMT) and personal transport services. Whether you’re a family looking for peace of mind or a caseworker searching for a reliable agency partner, Always Reliable Care delivers what matters most: care you can count on.
A Commitment to Reliability
In our industry, reliability is everything. Families across Michigan have told us they’ve been let down by agencies that cancel shifts without notice. Caseworkers share the frustration of rescheduling services and managing complaints. We exist to solve those problems. With Always Reliable Care, reliability isn’t just a word in our name — it’s the foundation of everything we do.
Why Families and Caseworkers Choose Always Reliable Care
When an agency fails to deliver, the consequences ripple. Families feel abandoned. Clients go without essential care. Caseworkers face complaints, paperwork, and stress. That’s why we built our entire organization around one principle: reliability first.
- Statewide Reach — Our in-home care services are available across Michigan, from Detroit to Grand Rapids, Kalamazoo to Lansing, and the Upper Peninsula.
- Transportation in Southeast Michigan — For members in Wayne, Oakland, Macomb, and Washtenaw Counties, we also provide transportation to medical appointments and community activities.
- Dependable Caregivers — We screen, train, and support caregivers who show up on time, every time.
- MDHHS-Approved Programs — We are fully approved to deliver Medicaid Home Help, MI Health Link, and Home & Community-Based Services (HCBS).
This combination means fewer missed visits, fewer rescheduled shifts, and smoother operations for caseworkers. For families, it means relief, security, and dignity for loved ones.
What Makes Always Reliable Care Different
Most agencies promise care. We guarantee reliability.
We know how disruptive a missed shift can be. Families lose confidence. Caseworkers spend hours managing complaints and reassignments. Our systems, staff, and culture are designed to prevent those problems before they happen.
- We provide statewide coverage with local expertise.
- Our transportation services in Southeast Michigan fill a critical gap for members who need safe, dependable rides.
- Our leadership and staff understand the Medicaid system as both providers and family members who rely on it.
- We are committed to professionalism — in the way caregivers arrive, the way we document services, and the way we partner with caseworkers.
That’s why families, referral sources, and caseworkers across Michigan trust us: when we say we’ll be there, we’ll be there.
Coverage Across Michigan
- Statewide In-Home Services — Medicaid Home Help, MI Health Link, HCBS, peer support, and skill-building programs available in all 83 counties.
- Southeast Michigan Transportation — Non-emergency medical transportation (NEMT) available in Wayne, Oakland, Macomb, and Washtenaw Counties.
From Detroit to Traverse City, Lansing to Marquette, Always Reliable Care is a partner you can depend on.
Most Trusted Name In-Home Care
Always Reliable Care offers a complete range of Medicaid-approved services across Michigan. Every care plan is personalized — no two clients are the same, so no two care solutions should be either.
If you are a family looking for dependable in-home care or a caseworker seeking a trustworthy agency partner, we are here to serve.
Call us today to learn more about our statewide Medicaid services or transportation options in Southeast Michigan.
With Always Reliable Care, you can stop worrying about unreliable agencies and finally feel confident that care will always be there when it’s needed.